Privacy Policy
Effective Date: June 1, 2026
Welcome to Farmvora. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase our products.
1. Information We Collect
We may collect the following information when you use our website:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely by our payment provider)
- Order history
- IP address and browser information
- Cookies and website usage data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and customer experience
- Prevent fraud and unauthorized transactions
- Send promotional offers and newsletters (only if you choose to receive them)
3. Payment Security
Your payments are processed securely through Paystack, powered by Stripe. Farmvora does not store your debit or credit card details on our servers.
4. Cookies
Our website uses cookies to:
- Remember your shopping cart
- Improve website performance
- Analyze visitor behavior
- Enhance your browsing experience
You can disable cookies through your browser settings, although some features of our website may not function properly.
5. Sharing Your Information
We do not sell or rent your personal information.
We may share your information only with trusted service providers who help us operate our business, including:
- Payment processors
- Shipping and logistics partners
- Website hosting providers
- Email communication services
- Legal authorities when required by law
6. Data Security
We use appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.
While we work to protect your information, no internet transmission or electronic storage method is completely secure.
7. International Shipping
Farmvora currently ships products to selected African countries. By placing an international order, you agree that your information may be shared with shipping partners to complete your delivery.
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
- Request a copy of your personal data
To exercise these rights, please contact us using the details below.
9. Third-Party Services
Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices or content of those external websites.
10. Children’s Privacy
Farmvora does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
Farmvora
Email: support@farmvora.ng
Business Hours: Monday – Saturday, 8:00 AM – 6:00 PM