Terms & Conditions

Terms & Conditions

Effective Date: June 1, 2026

Welcome to Farmvora (“we,” “our,” or “us”). These Terms & Conditions govern your use of farmvora.ng and the purchase of products through our website. By accessing or using our website, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website.

1. About Farmvora

Farmvora is an online agricultural marketplace that supplies quality farm products, including fresh eggs, poultry, fish, and other agricultural products to customers in Nigeria and selected African countries.

2. Eligibility

By using this website, you confirm that you:

  • Are at least 18 years old or have permission from a parent or legal guardian.
  • Will provide accurate and complete information when placing an order.
  • Will use this website only for lawful purposes.

3. Products

We strive to ensure that all product descriptions, images, prices, and availability are accurate.

However:

  • Product images are for illustration purposes and may differ slightly from the actual product.
  • Natural farm products such as eggs, chicken, and fish may vary slightly in size, color, or weight.
  • Product availability may change without notice.

We reserve the right to discontinue or modify any product at any time.

4. Pricing

All prices displayed on farmvora.ng are listed in Nigerian Naira (₦) unless otherwise stated.

Prices may change without prior notice.

Applicable shipping charges, taxes, and fees will be calculated during checkout.

5. Orders

When you place an order, you agree that:

  • All information provided is accurate.
  • You are authorized to use the selected payment method.
  • Farmvora may refuse or cancel any order due to product availability, pricing errors, suspected fraud, or other legitimate business reasons.

If your order is cancelled after payment, you will receive a refund in accordance with our Refund Policy.

6. Payments

Farmvora accepts secure online payments through trusted payment providers.

Payments are securely processed using Paystack, powered by Stripe. We do not store your debit or credit card information.

Orders will only be processed after payment has been successfully confirmed.

7. Shipping & Delivery

We deliver throughout Nigeria and currently ship to selected African countries.

Delivery times may vary depending on:

  • Customer location
  • Product availability
  • Courier services
  • Weather or unforeseen circumstances

While we aim to deliver orders promptly, delivery dates are estimates and are not guaranteed.

8. Returns & Refunds

Due to the perishable nature of many of our products, returns may not be accepted unless:

  • The wrong item was delivered.
  • The product arrived damaged.
  • The product was spoiled upon delivery.

Customers should report any issue within 24 hours of receiving their order.

Approved refunds will be processed according to our Refund Policy.

9. Promotions

From time to time, Farmvora may offer discounts, promotional campaigns, coupons, or free shipping.

Promotions:

  • Cannot be exchanged for cash.
  • May have expiration dates.
  • May be withdrawn or modified at any time without prior notice.

10. User Accounts

If you create an account, you are responsible for:

  • Keeping your login credentials secure.
  • Maintaining the confidentiality of your password.
  • All activities conducted through your account.

Please notify us immediately if you suspect unauthorized access.

11. Intellectual Property

All content on farmvora.ng, including:

  • Logo
  • Brand name
  • Product descriptions
  • Images
  • Graphics
  • Website design
  • Text

is owned by Farmvora or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use our content without written permission.

12. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to hack or disrupt the website.
  • Upload malicious software.
  • Misrepresent your identity.
  • Interfere with other users’ experience.

Violation of these terms may result in suspension or termination of access.

13. Limitation of Liability

To the fullest extent permitted by law, Farmvora shall not be liable for:

  • Indirect or consequential damages.
  • Delays caused by third-party delivery services.
  • Losses resulting from circumstances beyond our reasonable control.
  • Temporary website interruptions or technical issues.

Our total liability shall not exceed the amount paid for the affected order.

14. Privacy

Your use of Farmvora is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time.

Changes become effective immediately upon publication on this page.

Your continued use of the website constitutes acceptance of the updated terms.

16. Governing Law

These Terms & Conditions are governed by the laws of the Federal Republic of Nigeria.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in Nigeria.

17. Contact Us

If you have questions regarding these Terms & Conditions, please contact us.

Farmvora

Website: farmvora.ng

Email: support@farmvora.ng

Business Hours: Monday – Saturday, 8:00 AM – 6:00 PM